Gharvy provides services at your home. No physical goods are shipped.
1. Where we deliver
Services are delivered at the address you provide within our current service areas: Vesu, Piplod, City Light, Parle Point, Althan, Bhatar, VIP Road, Ghod Dod Road / Athwa, Adajan, Pal. We are expanding to more areas; addresses outside our service areas cannot be booked yet.
2. When we deliver
- Services are delivered on the date and at the start time you select when booking, for the duration you book (minimum 1 hour).
- After booking, you receive a confirmation with the booking reference. Before the visit, we share the helper's name, photo and verification status.
- You receive reminders by WhatsApp or SMS before the visit.
3. How a visit works
- The helper arrives at your address at the booked time.
- You share the one-time code (OTP) shown on your booking page; work time starts when it is entered.
- Near the end, you can approve extra time in steps of 30 minutes if needed.
- The booking ends when the work is done or the booked time is over, and you receive a receipt.
4. Delays and changes
If a helper is running late or cannot make it, we inform you as early as possible and try to send a replacement. If we cannot deliver the service, you receive a full refund as described in our Refund & Cancellation Policy.
5. Support
Support is available 7 AM – 9 PM, every day on WhatsApp, phone (+916352324208) and email ([email protected]).